Pandemic Driven Change in the Workplace: More to Come – Newegg Logistics

https://logistics.newegg.com/intro/2021/03/18/pandemic-driven-change-in-the-workplace-more-to-come/

Mitch Kostoulakos, LCB  Licensed Customs Broker, International Logistics Consultant

The new sales model cuts back on “customer entertainment” as a sales tool. Lunches, dinners, sporting events have always been used to retain market share especially in the LTL sector. I have written that clients should not allow their carriers to “reward” them for their business. Remote sales calls can be focused on adding value, problem solving, and pricing when appropriate. Although I’m sure plenty of golf is being played!