Mitch Kostoulakos, LCB Ad Hoc Logistics LLC, Int’l Logistics Consultant/Licensed Customs Broker

Rate shopping is not negotiating. It leads to inconsistent service, miscommunication, dissatisfied customers, and re-work. There will always be a lower rate out there. Practice due diligence in your meetings with LSPs and negotiate from a position of strength. However, it is a good business practice to obtain quotes for first time, large, or complicated moves. Use these quotes as a starting point with your current providers and possibly others.