Sanjay NMarketing & Communications at ComplyGlobal™
A lot of the attention is on the Compliance management problems of the larger companies but the challenge for the smaller companies with their limited staff, budgets and bandwidth is perhaps even greater. Cloud based systems probably offer some help but let me ask the compliance experts here – are the challenges real and if so what can small companies do to stay ahead of their compliance requirements?
Compliance challenges and risks are real. Fines and penalties can have a bigger impact on smaller companies. Limited staffing means no one is keeping up with regulations. Hiring consulting help is good risk management.
What’s missing from this list of 5S benefits? Reduces the amount of walking to complete tasksSaves time searching for toolsIncreases safety by eliminating stretching, bending and tripping hazardsIncreases equipment…
There have been many great stories in the past couple of months about airlines doing what was right by their Customers. We can all learn a little about Customer centricity when we look at these examples from three major carriers in the US.
Frontier Airlines Pilot Feeds His Passengers While Stranded on Runway
Southwest Attacks Its Late Problem Head-on with Its Customers
Good examples of the kinds of things airlines need to do to improve their image and win passenger loyalty. Bravo to the Frontier Airlines captain but that is about an individual employee taking action, not a systemic change. I agree though that these are steps in the right direction.
Headlines and analyst coverage during 2014 generally supported the theme that Ryanair’s friendlier approach has paid big dividends. Kindness is indeed important, and it can contribute better profits, but the Ryanair story is a..
Mitch Kostoulakos CTL,LCBWhen “friendliness” is actually a strategy that says a lot about the airline industry today.5m ago
The number of airline service complaints rose 17.9 percent in 2014 to 15,532, up from 13,176 a year before, according to figures released by the Department of Transportation (DOT).Consumers haven’t been this unhappy with…
Mitch Kostoulakos CTL,LCBAirlines are managing capacity resulting in full flights and increased bumping. Passengers dislike fare variations and additional fees. But with the industry contracting we are not going back to the relatively luxurious flying of the 1970’s.
Target Canada’s recent announcement that they are filing for bankruptcy protection, closing 133 stores and laying off nearly 18,000 workers sent shock waves not just through the Canadian retail base but also through the…
A phrase that found its way back into the headlines last year, as shippers became more concerned about truckload capacity, was shipper of choice (or its variant, preferred shipper). Being a shipper of choice means that..
Mitch Kostoulakos CTL,LCBGood article. I would add that a preferred shipper should understand the difference between negotiating a good deal with carriers vs rate shopping every move.
Predictions of lower air fares and increased capacity could be good news for travelers. However, we can expect airlines to continue to find new revenue streams thru fees and surcharges so reductions…more
Oil Prices Benefiting Air TravelerThe International Air Transport Association (IATA) announced an outlook for improved industry profitability in its Economic Performance of the Air Transport Industry report. Airlines are…
International Logistics Consulting; Licensed Customs Brokers
Mitch Kostoulakos CTL,LCB 